Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all services purchased from Breezy Growth Co. (“Breezy Growth,” “we,” “us”). By purchasing or paying for our services, you agree to the terms below. These terms also form part of, and are consistent with, the signed service agreement between Breezy Growth and each client.

1. All fees are non-refundable

Except where expressly stated in writing, all fees are non-refundable. This includes campaign launch / setup fees, monthly campaign-management fees, per-qualified-lead fees, onboarding fees, and any work already performed. Funds are allocated immediately toward non-recoverable infrastructure and labor.

2. Non-recoverable infrastructure costs

Our fees fund non-recoverable infrastructure procured on the client’s behalf — including dedicated sending domains, email inboxes, inbox-warming services, software licenses, lead-data subscriptions, enrichment tools, and API services. These costs are incurred immediately and are non-refundable regardless of contract status, cancellation, or termination.

3. Qualified leads & the dispute window

Qualified leads are billable upon delivery if they meet the agreed Qualified Lead definition, regardless of whether the client follows up, books a meeting, or closes a deal. Clients have forty-eight (48) hours after a lead is delivered to dispute, in writing and with specific reasoning, whether the lead meets that definition. If we agree a lead does not qualify, we will credit it on the current or next invoice. Leads not disputed within forty-eight (48) hours are deemed accepted and billable. The remedy for a non-qualifying lead is a lead credit or replacement, not a cash refund.

4. Cancellation

Cancellation must be provided in writing at least fourteen (14) calendar days before the next billing cycle, unless the client’s agreement specifies a longer notice period. Fees for partial months are not prorated, and prepaid fees are non-refundable. Services continue through the end of the paid period.

5. Performance remedy

Where a client has met all of its obligations, our sole performance remedy for a missed delivery target (as defined in the client’s agreement) is additional optimization and outreach at no additional management cost. No pro-rated cash or service refund is owed unless expressly agreed in writing. We do not guarantee revenue, closed deals, or return on investment.

6. Billing disputes & chargebacks

Charges appear on statements as “BREEZYGROWTHCO.COM” or a similar descriptor. If you have any billing question or concern, contact us first at the email below — we respond within five (5) business days. You agree to resolve any billing dispute directly with us, with at least fourteen (14) calendar days’ written notice, before initiating any chargeback, payment reversal, or third-party dispute. Because our services are delivered digitally and substantially immediately, initiating a chargeback for delivered services, or based on dissatisfaction with results where leads meet the Qualified Lead definition, is considered friendly fraud and a breach of your agreement. We will contest such disputes with the signed agreement, delivery records, and communications as evidence, and you remain liable for the amount plus any chargeback, processor, collection, and reasonable attorney’s fees.

7. Contact

Questions about this policy or any charge: travis@breezygrowthai.com.